"Prompt, professional and courteous"
Many thanks for the friendly way you conducted the survey, and for the prompt and informative survey report which we have now perused. We have settled your account, and are now awaiting contact from the two builders that you mentioned. As a matter of interest, could you just tell us what features led you to the building date of approximately 1820, since we have often wondered.
Yours sincerely Jan (13th May, 2021)
Fantastic survey. You found so much more than the dumb-ass mortgage guy. It was great that you were able to tell us some of the past history.
We'll be coming back to you when we've found another. Thanks for saving us.
Tricia (April, 2022)
Many thanks again - we have been so impressed with the service you have provided for us.
I would just like to say thank you for your professional surveying services. Amy and I have now received approval on our mortgage, and we are delighted. We have been more than impressed with the friendly manner in which you represent yourself and your company, and the level of professional advice you have provided beyond our initial brief. We would not hesitate to recommend your services in the future.
Rob and Amy (October, 2017)
We just wanted to say thank-you very much for all your help with the survey and talking the other day. The vendor dropped the price to ..... which I think was the best we could have hoped for so we are proceding at that price.
I've paid the invoice today and please feel free to add a quote as below or similar to any of your materials:
" I would highly recommend Mark to anybody who needs a survey. He was friendly and helpful from the moment we first contacted him and made the whole process a lot easier for us. He explianed everything about his investigations in a way that we understood and answered our many questions with professional and helpful advice. No question was too daft, and I feel like we had an excellent survey of the house we are purchasing as a result of his services. Mark is also a lovely chap which always helps any situation, but especially when it comes to housebuying."
All the very best and thanks again very much, Marianne [13/9/16]
"When I receive a letter praising my work it gives one such a feeling of being helpful, its great. Here are a few of them."
Dear Mr Bullock. My Wife and I would like to thank you for your excellent service and would be more than pleased to recommend you......
Dear Mr Bullock. Once again thank you. We really do
appreciate your assistance with this matter. Our only regret is not knowing
about you 6 months ago.
Thank you for both the interim verbal report and the very thorough illustrated details of issues identified. As a result I have a meeting with the site manager on Tuesday to go through every one of them. You have fully justified our decision to hire a proven local Surveyor to undertake the checks on our behalf.
Paul (September, 2018)
24/1/17 Hi Mark,
Many thanks for your help and support. The valuation and report are greatly
appreciated and we very much valued the time you gave us discussing the
property on Friday. Can't thank you enough for the advice and thoughts
you shared with us and we will certainly recommend you.
Many thanks again for all your help. Rgds Andrew
26/1/15 Dear Mark
We would like to take this opportunity of thanking you for the professional and consultative manner in which you have responded to our instructions: this has been especially welcome having regard to our living in Australia.
John (Nov. '14)
We have a presence in Conwy,
Thank you Mark for the most prompt, efficient, professional, genuine and competitive service that you have given us.
"Mark Bullock and Company provide a highly professional service with a personal touch"
"My HomeBuyers survey was completed efficiently and comprehensively - and at a very reasonable rate"
Thanks again for all your help and advice!
It was really helpful to be able to have the immediate discussion with you post your surveying of the property and then for the report to arrive so quickly after. The information has given us the confidence to proceed with our purchase whilst also being aware and alert to matters needing attention when we take possession. I am sure this knowledge will save us trouble and additional expense in the longer term.
Everything has been as promised and easy, including payment which I have made today by bank transfer.
It is good to know that we have such an honorable and pleasant professional in the area and should we be looking to purchase a property again in the future, we will certainly be steering clear of the internet sharks and be coming back to you.
Again, many thanks
S and N, Derbyshire
I am more than happy should you wish for this testimonial to go on your website. Also if a prospective customer needs added assurance in the future I would not mind you giving them my email or telephone number. Although not to second parties for marketing purposes - we all get too many those calls. It restores faith in humanity to deal with someone who is genuine.with customer expectations effectively throughout.